ADORIL
FREN
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Alex answers your calls the way your business does.

You choose what Alex can say, the questions it asks, and what your team receives after the call.

Request a demonstrationSee what we write together

Sample call

Alexexample · no real call00:14

What services do you offer?

I answer from what your business approved.

Nothing made up.

01Alex system

You write the menu

We sit down with you before the first call. Four things get decided there: what Alex says when it picks up, the paths it offers, what it’s allowed to answer, and what reaches your team afterward.

1

A greeting with your name on it

Alex picks up with your business name, in the tone you give us.

2

Tailored call paths

A garage, a clinic and a sand quarry don’t sort their calls the same way. The options follow yours.

3

Approved answers

If the answer isn’t in what you gave us, Alex says so and writes the question down.

4

A defined follow-up

The message goes where you said it should go, with what was said on the call.

02Alex system

Three example calls, three clear follow-ups

Three calls, three different trades. Alex asks the question that’s missing, and the call ends with a note someone can act on.

01 · SERVICE REQUEST

00:41

Container request

  1. 00:06 · CLIENT

    I need a 20-foot container in Trois-Rivières for August 12.

  2. 00:11 · ALEX

    Got it. What are you putting in it?

  3. 00:24 · CLIENT

    Jobsite tools, about three months.

Quote ready for a callback

02 · AFTER HOURS

00:52

Clinic closed

  1. 00:04 · CLIENT

    Are you open tonight? I’d like to book an appointment.

  2. 00:09 · ALEX

    The office reopens tomorrow morning. I can take your name and number for a callback. When would you like it?

  3. 00:27 · CLIENT

    As early as you can tomorrow.

Callback requested for tomorrow

03 · HUMAN FOLLOW-UP

00:47

Garage request

  1. 00:05 · CLIENT

    My 2018 Honda Civic makes a noise when I brake.

  2. 00:10 · ALEX

    I’ll pass that to the advisor. When are you free?

  3. 00:28 · CLIENT

    Anytime after 3.

Note ready for the advisor

CONFIGURED BY ADORIL

What Alex does

  • Pick up evenings, weekends, and when everyone is busy
  • Ask for the address, the date and the need, one question at a time
  • Offer French and English, the caller’s choice
  • Leave a note your team can act on without asking twice

REMAINS UNDER YOUR CONTROL

What Alex does not promise

  • A price or a lead time you never gave us
  • A firm confirmation on your team’s behalf
  • A decision that depends on who’s on the line
  • To replace the person who calls back

NEXT STEP

Let’s see which calls Alex can take for you.

We start from the calls you actually get, and what your team wishes it had received.

Request a demonstrationThe card ready for your team